"Account in use: XXX seconds until timeout" while going through a portal


#1

Information:

  • Computer Operating System: Windows 10
  • Platform I play: Steam
  • Browser/version: Chrome 68
  • Adobe Flash version: 30.0.0.134
  • Region: South America (Brazil)

For about 3 years now I’m having this issue, sometimes, when trying to connect to a dungeon, a realm, my vault, anywhere that needs a portal, my char gets stucked on some sort of Limbo, after connecting, sometimes it can take up to a minute, i get an error in my chat “Account in use: XXX seconds until timeout”, I’ve searched through a lot of posts and no one seems to have a fix, I even changed my PC during these years and still nothing. I’m tired of losing dungeons without even being able to reach the boss.


#2

Try playing on different servers, sounds to me like connectivity issues since you’re not getting the full 10 min timeout.


#3

This is not a PC problem, this is just where you’re situated. As @Uniqourn said, you can try different servers…however if you’re playing from an area with an unreliable connection, sorry to say it will not help.


#4

I have friends nearby who play without this issue, changing servers doesn’t help.


#5

Is there a way to contact Deca support? i’m not finding a direct support e-mail


#6

Typing “ipconfig /flushdns” seems to have worked.


#7

I’m not sure that this is a command, can you send a ss?


#8

It’s a CMD thing.


#9

And yes flushing your DNS apparently helps some. Shatter has a “how to fix lag” guide on his forum profile with more info if it persists, hope it stays fixed.


#10

Update: The command didn’t work, anyway, already contacted Deca.


#11

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