Can't buy realm gold?


#1

Can’t buy realm gold through paypal, I tried to purchase 10 dollars worth of realm gold and I would get prompted to log into my paypal account and I did, and then it shows up “Sorry, we can’t complete your purchase at this time” I have a credit card hooked onto it and everything, money is on the card etc.


#2

Well i mean, it would be nice we had like, you know, more information.


#3

Sorry about that, I added more


#4

Have you purchased anything with the credit card before? If so, did it work?


#5

I have tried it yesterday, it works for everything else but realm. I also added 10 dollars to my steam account to purchase it off steam but when I press the 10 dollar thing on steam is just freezes the purchase and nothing to confirm the order pops up.


#6

Ask others if they currently have this problem buying gold.

May seem stupid, but try refreshing the game/using different browsers. Actually fixed the problem for me once.


#7

Nope no browsers have worked. still the same problem :confused:


#8

#9

We can’t help you with this unfortunately. You’ll have to contact Deca directly.

Here’s some help getting in touch with support if you need it: