Didn’t see a thread on this yet, so I’ll post it here to spread awareness since apparently a bunch of players have been running into this problem.
Recently, people have been reporting that they’re unable to properly chat in-game. Apparently, they can see their own messages, but no one else can. I went to test this myself and was able to reproduce this issue on my mule, but not on my main account.
The issue occurs after repeating the same message twice in a row, on accounts that are susceptible.
As seen in the image, the second message fails to show up anywhere other than the affected account’s own chat, and any subsequent messages have the same issue. (ignore the first message sent by the mule, I forgot to turn star reqs off initially which is why my main didn’t receive it lol). Regular messages and private messages are affected, guild chat works fine regardless (messages will show up properly there)
There’s also another quirk on a “muted” account where it can “message” anyone regardless of if they are online or not, and capitalization is not corrected if it doesn’t match the actual capitalization of an account name (probably because these messages are never actually being sent):
After approximately 15 minutes had passed, my mule was able to send one message successfully; however, the next message failed to properly send, and my mule was most definitely “muted” once more (I don’t know if it was muted because it sent a message that was identical to one I had sent earlier, even if not directly following that message, or if just any message was enough to re-mute the account). This time, the account stayed “muted” for over 15 minutes, and at the time of this post being written is still muted.
Even though I think the most likely cause of this is some sort of new anti-spam filter in place, I’m filing this as a bug because this behavior is… overzealous, to say the least. It appears to affect accounts up to at least 18 stars (as someone told me they were experiencing this bug on their 18 star main account, and none of the yellow/white star players I was testing this with were experiencing it). This basically makes cems unplayable for players at or below that star level unless someone else is able to chat (as Skuld does not receive the message if a player is “muted”, and you have to say “ready” multiple times as a part of the dungeon mechanic…), and a player afflicted by this overzealous filter for any innocent reason cannot receive pots from Guill, communicate with other players for trading purposes, socialize, or basically do anything chat-related other than use guild chat.
EDIT: uh never mind affects presumably all accounts irrespective of star count. I believe what I did on my main (unintentionally) was type too quickly; I was typing a message, then after sending that message responded pretty quickly (press tab to toggle /tell, pressed “o”, pressed enter), then apparently none of my /tells were showing up from that point onwards. I did notice that the original “o” got eaten and did not show up in my chat either, which is slightly different from what my mule noticed with the other way of triggering the filter (where the message stayed, but only in the chat of my mule).
send help plox