I got banned, but I don't know why


#1

I died with my wizard 3 days ago (suffocation). I was a bit annoyed and decided to don’t play for few days. Now I can’t login and it types: this account has been banned. I looked on my realmeye and my wizard is still alive. Can anyone help???


#2

We don’t have any more info (we are just players of the game on this forum).

You would need to contact Deca Support.


#3

Ok, thanks.


#4

The reason this probably is, is because u haven’t started a new character on that specific character slot yet, so realmeye doesnt register that ur character is actually dead yet.
As soon as u log in again on that new character realmeye will update and register that ur wizzy is dead.
As for the ban, u will have to contact deca suport (as mentioned above)


#5

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