Moving account to new email [can I still access the game?]


#1

Don’t really need to address specs
So next year, I am graduating from high school. My email was given to my by my school, and will get deleted after I graduate. So, if my email account is deleted, can I still access the game? If not, how do I move my account?


#2

You can change your email by sending a ticket to deca but you NEED to remember your security answer.

https://decagames.desk.com/customer/portal/emails/new


#3

You can pla without an email but will have to jump through hoops to change password or prove ownership.

You do need security questions.


#4

I changed my email and I was still able to play. Just takes a day or so
And you probably need your security questions!!!


#5

I have firsthand experience with this.

They need proof of purchase if it is available. If you have spent any money at all you must provide this. I had to go through a long goose hunt involving emails to Target and XSolla to get a receipt that I could send to DECA for proof of ownership
Otherwise, security answers are good enough.