Please help [can not log in to my rotmg account]

#1

Hello. I can not login to my rotmg account. I tryed change password but its not working. Please help.

#2

So your issue is that you don’t know your password? What you should do is contact Deca support and talk to them about it. Here is a link: https://decagames.desk.com/customer/portal/emails/new

#3

Check caps lock. Make sure you’re using the correct spelling for the email. Two obvious mistakes that are easy to forget.
If it might not be because of your credentials post a screenshot of the screen you see

#4

I’m assuming you have a different password for RealmEye. Hm, interesting.

Is there any message within the response you are getting? If so, perhaps it’s a 10-minute disconnection. (Most likely not, however)

As said before, contact DECA (although they usually don’t respond, which I hate).

#5

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