My account was hacked/stolen from me around 3 or more years ago.
I have tried many times submitting tickets to try to get my account back or to have them change my password, but have been unsuccessful since I don’t have gold purchase history (I’m pretty sure the person that is using my account has been buying gold) and I don’t know my security question answers.
The only way I can prove that my account is being hacked is by posting this with my account and the fact that I still have access to my account via my steam account and can play on it.
My account is very old… One of the oldest in the game. So when I first made my account it was through my email address and then transferred my account to steam when that became available. I’m not sure if the hacker has changed the email or what not because whenever I do password recovery with my original email I never get an email back from DECA.
I do have one very old photo of me playing my account back in the day on my steam account and I can prove ownership of my steam account easily.
Does anyone an idea about how to regain control of my account?