i purchased a skin (Brigand) for rouge that was on sale and i dont have it but it took my credits
You can always file a report ticket to DECA! If you restarted and it wasn’t there, then I’d let them know. I’m afraid we can’t do much about that here.
That happened to me with huntsman I saved up a few decas and bought it but it was there the next day so just wait little bit
I agree with Deebomb sometimes when I unlocked a skin you had to close the entire game and open it again.
Did you buy it in the nexus shop? If so check your gift chests if you haven’t already.
If you choose to go the support route and get Chris, keep on asking for a different support member if he bullshits you.
you could just ask for a specific team member to answer your message