skin not received


#1

i purchased a skin (Brigand) for rouge that was on sale and i dont have it but it took my credits


#2

You can always file a report ticket to DECA! If you restarted and it wasn’t there, then I’d let them know. I’m afraid we can’t do much about that here.


#3

That happened to me with huntsman I saved up a few decas and bought it but it was there the next day so just wait little bit


#4

I agree with Deebomb sometimes when I unlocked a skin you had to close the entire game and open it again.


#5

Did you buy it in the nexus shop? If so check your gift chests if you haven’t already.


#6

If you choose to go the support route and get Chris, keep on asking for a different support member if he bullshits you.


#7

you could just ask for a specific team member to answer your message