Support Tickets

#21

Yeah, but in Bluenoser’s case, it wasn’t all their fault. He was at fault, too.

#22

It wasn’t the pet itself. It’s the way they handled support tickets.

#23

No, I mean that Bluenoser was kind of rude.

#24

? wdym

#25

Bluenoser had an aggressive tone in the emails.

#26

Who wouldn’t?

#27

I get why, but in that situation, I’d try to keep my cool.

#28

DECA should have tried to keep their cool.

#29

Temper showed little aggression in those emails. In fact, Temper kept his cool pretty well.

#30

That’s ironic.

I’d say counting further correspondence as spam certainly stems from some kind of irritation.

#31

Irritation, yes. But aggression? Not really. Anyway, we’re derailing this topic. Let’s stop arguing.

#32

Never implied aggression on DECA’s part, but yes, we are getting off topic.

#33

I will justify my claim.

A few months ago, I bought a backpack for 100 gold in the nexus. I somehow had 0 gold and fame after trading. I tried to buy a backpack, but it said I did not have enough gold. I refreshed my game and I noticed my gold went to 900 from 100! I messaged DECA with enough proof and I haven’t gotten any response for 1 month.

They said, Hello,

thank you for writing to us regarding this issue.

It turns out that according to out database the backpack was successfully purchased and delivered.

Regards,

Steve

#34

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