Switched to Testing on Mac, now I can't switch back

#1

I play on a mac and tried switching to testing a few days ago to see if it was up, but when I did, it said that the launcher needed to update. When clicking on update, it brings me to an error page and wont load the game. I have tried uninstalling and redownloading, but it is stuck on testing. I know that there has been a fix for windows posted, but have not seen anything for mac. Any help is greatly appreciated, thanks!

#2

I don’t think switching to testing has anything to do with the problem. I can’t update right now too (yes I downloaded the new launcher).

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#3

Working for me now

#4

Still have the same issue. Haven’t been able to use exalt in like 3-4 days. Thanks for trying though!

#5

Hey, would you mind linking me the fix to this problem on windows? I am having the same problem and I noticed that you said there was a fix for windows.

#6

https://www.reddit.com/r/RotMG/comments/gdxat1/fix_for_unable_to_switch_back_to_production_in/ Here you go!

#7

thanks, sorry i cant help with the problem on mac.

#8

No worries, happy to help!

#9

If you press download, what link do you get? If Deca isn’t completely stupid, it should be different from https://rotmg-build.decagames.com/launcher/69cd6fab4843ca8a1da4623c3c023bd7/15b9d045fcd9dc0e3f45b3ad8bf76fd6.exe

If it isn’t, you’re probably screwed.

#10

This is the link that it gives me, I use the Mac version. https://rotmg-build.decagames.com/launcher/open_beta_3/RotMG-Exalt.dmg

I tried changing it to a zip and reopening it and downloading, but I still end up getting error messages. I sent in a support ticket, so hopefully I’ll get it figured out eventually.

#11

Did you get it from https://www.realmofthemadgod.com/exalt or did you press “Download launcher” when the launcher says you need an update?

#12

Its from the website. I can download the launcher, but it says it’s running on 9.1. When I click update it brings me to this website. https://rotmg-build.decagames.com/launcher/498e4fade82c5999427cd55013fe6d1a/b2affe537fe43b07a0ce58e9e9688d52.dmg

Thanks for helping this far, if you cant figure it out its no problem.

#13

It seems to be fixed with the update, working now! Thanks for the help.

#14

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