Thread for minor forum bugs that arent worth making an own thread


#108

Since this thread got bumped I guess I can put this up.

Is the changing of font when you hover over names in the player info page a feature? It feels like a bug and I don’t know what the point of having it be there is. (The thing below is a gif, if there’s a weird delay you can blame the online file converter I used for slowing it down.)
44%20PM


#109

Yes, it lets you seee whats an I (capital i) and whats an I (normal l).


#111

image

outdated, but probably a lot of faq shit is

image

google uses it for some reason


#112

(Apologies for the move/return of the above post to here, this thread is fine for it).

The above forum bug post is referring to errors on the below page, which will need one of the @moderators to edit as it’s within a privileged category:

In bulletpoint 1 the link written beneath the screenshot needs updating to https://support.decagames.com (this page then immediately redirects in my browser to https://support.decagames.com/hc/en-us) but maybe this is affected by regionalisation/localisation, so probably better to use the first link)

The screenshot itself is an old front screen with slight different layout, although the Support only moved one place to the right, less important but maybe can be updated all the same.

And bulletpoint 3 also gives an out-of-date URL in the ‘Email us’.
This whole bulletpoint probably wants changing to refer to the ‘Submit Ticket’ link that now appears at the top right of every help topic.

I haven’t actually got any experience of doing a support ticket through the site to know if there’s anything else wrong for example in the last paragraph where it talks about confirmation email etc.


#113

The image is also wrong since the Servers button got moved, but that doesn’t matter much. Might be better to link https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=360000601252 since that’s rotmg directly, and the “still have questions” part to have https://support.decagames.com/hc/en-us/sections/360007247591 (rotmg’s faq).

This is the only part that’s wrong in the last paragraph, you do get a confirmation now.


#114

Although is that ID 360000601252 in the ticket URL subject to change, eg. if they make edit(s) to their ticket submission form?


#115

It hasn’t changed since launch but I don’t know how it works so it could change, https://support.decagames.com/hc/en-us/requests/new would be better then, you just have to pick rotmg after.


#116

@Nevov @Niegil fixed, let me know if I forgot something else important or did something wrong


#117

I was too busy working on homework to realize that my edit of the post has necrobumbed it from ancient history and yeeted it into the present.

whooOOOPs


#118

1: Two of my most recent deaths werent recognized by realmeye. https://imgur.com/a/1RYgLlS
2: I am unable to update my signature background image to this masterpiece. https://imgur.com/GzXGABH


#119

1: It takes some time, around 2-3 hours or can be instant, it depends
2: I have no idea, sorry, but i think someone told me it does not work anymore.


#120

Can you maybe also add a screenshot of where to find the support button in the exalt launcher?


#121

done


#122

Discobot links to this page in the advanced user tutorial:
https://www.realmeye.com/forum/my/preferences
This is supposed to be my preferences page, but it leads to the preferences of the player “My”.


#123

the link worked for me

Edit: nvm, Discobot’s link doesn’t work, but yours does