"There was a problem downloading build. Please remove the build manually and try again."

[UltraRobot]

Greetings all. I am currently having an issue with starting the game in the Exalt client. I’ve only ever encountered this issue once with the testing server (in which I was also unable to play the game even when a public testing was in session), but now this problem affects me on the actual server and I am unsure of how to go about fixing it.

As of right now I am playing the game on Windows 10 with the Steam Exalt client and have attempted to manually delete the file in which the build was located, as well as reinstall the game on Steam, to no luck on my end. I have also confirmed that there is no such file as “RotMG Exalt.exe” present within the “C:\Users\(USERNAME)\Documents\RealmOfTheMadGod\Production” folder, which seems odd at the same time.

Any and all help, resources, or possible workarounds to resolve this issue would be greatly appreciated!

[XBookwyrmX]

Exalt Technical Problems Troubleshooting Guide

If there’s any fix for a specific problem that worked for you, but that isn’t listed below, please share your solution (with as much detail as you can give as possible) in this thread. I’ve tried to gather as many possible fixes as possible, but I know it isn’t a complete list. I also know some of these fixes aren’t quite accessible nor reasonable, but they are fixes nonetheless, and it’s just all we’ve been given to work with. It’s up to the devs to make things better. And unfortunately, if y…

Try looking at this and seeing if any of that works, then let us know your findings.

[UltraRobot]

I have managed to successfully resolve this issue. It turns out my silly antivirus (I use Avast, so the troubleshooting guide definitely helped) blocked “RotMG Exalt.exe” and so I had to exempt it from being purged through the antivirus app itself. Much appreciated in advance for the helpful resource.

[XBookwyrmX]

No problem! Yeah, anti-viruses can be finicky about those things sometimes. Unless… Rotmg is a festering virus?

[system]

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