Bug when trying to purchase a mystery box


#1

I just ran into an error that i haven’t had before.
Just got some Realm Gold to roll the Archer ST mystery box.
as soon as i click on the prices to get the mystery chest the roll animations starts for about 1 second until it stops.
After that it says: “Blocked. Play the Game for access.”
Did anybody ever had that issue?
Any help is appreciated.


#3

screenshot?


#4


#5

Contact DECA via the support email. I guess they’ll come back to you fairly quickly, but don’t hold your breath while you wait.

I hope this info is still up to date: How to contact Deca Games Support


#6

I’ll do that. thanks :slight_smile: